If you want to travel on the tube and live in a London borough then you can get a 60+ Oyster card: This entitles you to travel for free on Londons buses, trams, London Underground, London Overground, DLR and TFL Rail after 9 AM on weekdays and any time during the weekend. At a train station: You can claim back any unused credit at a self-service ticket machine in one of Londons train stations but only up up to a maximum of 10. If you are unable to complete the form because you do not have a UK National Insurance (NI) number, please e-mail us for assistance. The credit never expires, so you can carry on using it the next time youre in town. All London buses are all cashless, so you will need an Oyster card, Travel card or use contactless payment. Edited: 4 years ago Report inappropriate content RojBlake Wales, United. All London buses are all cashless, so you will need an Oyster card, Travel card or use contactless payment. The privilege discount can only be set on certain Oyster cards, according to the type of PTAC held. The adult daily caps are listed in the table at the top. The total return fare will be 146 in Standard Premier and 78 in Standard Class. If you're travelling with children aged 11-15, buy a Visitor Oyster card before you leave home and, when you arrive in London, you can ask a member of our staff to add a Young Visitor discount to a Visitor Oyster card at: Child must be present when adding a Young Visitor discount. . You can use TfL's Single Fare Finder to work out how much single Tube journeys would cost without being linked to a railcard. Use this form to apply for International Coupons when both the Employee. Please ensure that the start date on your season ticket gives us at least 7business days for us to generate the authorisation. The Travel Tips for Europe document on Where can I go contains more details of how to use these international travel benefits. Once you have your unique one-time passcode from RST, you can create an online account so you can purchase Priv-rate tickets on www.railstafftravel.com You will need an email address and password to create your account. Just be ready to show your card to the train staff . but bear in mind they only last for one day each, can only be used after 9:30 AM (or at any time during the weekend), and you all have to travel together - visitorshop.tfl.gov.uk/en/group-day-london-travelcard, Carol How do I get Senior discount on Oyster card if I have a Senior railcard, Staff Hi Carol. You can also purchase a one-day bus-only pass from Tube stations. They can reapply for their PTAC each year, provided they can provide evidence that they are still in full time education, using the annual reissue application form. You still get the daily cap on both. You will also need to ensure that you have registered for RST Online via. For a new season ticket, if the start date is a Saturday, Sunday or Monday (also Tuesday after a Bank Holiday), the ticket can be purchased from noon on the previous Friday. For example, if you want to travel from Epping (zone 6) to Richmond (zone 4), then you would normally go through zone 1. Staff Hi Wendy, that isn't going to work unfortunately. I will be travelling with 24 fifteen year old children. 7 Days - Get the 7-Day Travelcard. Off-Peak: Weekends and public holidays are always classed as off-peak. It's valid for travel on the Underground, overground, DLR (docklands light rail), TFL rail, Emirates airline, and some trains. It's a quick and easy way to pay for journeys on bus, Tube, tram, DLR, London Overground, Elizabeth line, River Bus and most National Rail services in London. If you already have an Oyster Card with the priv discount set there is no need to reapply for the discount each year - please take your current Staff Travel Card to a London Underground station by 30 June to have the discount renewed, If you do not renew the discount by 30 June each year, it expires from the Oyster card and a new approval form is required from RST. I can see TFL continue to make losses. Staff Hi Kim. Bestseller Shippable product Accepted everywhere Use on several London airport connections and most London public transport, including Tube, bus, tram, DLR, London Overground, Elizabeth Line and most National Rail services. Find out more about travelling with children, London Fire and Emergency Planning Authority. We are currently unable to accept payments via the phone and therefore payments are made via RST Online (we will be in touch if you don't already have an account). Your replacement PTAC will be posted to you. With the Oyster card, there is a daily fare cap of around 7. Validity change for the 2020/21 Staff Travel Card. If two adults each have a Family & Friends Railcard, you can get discounted travel for: Get 1/3 discount on Off-Peak Day Travelcards for you and another named person, to travel: A member of staff can add your Railcard discount at: You'll need to show your National Railcard. Only one fare will be registered. It is usually quicker to refer to these guides than e-mail RST for information. You can also use the app to look up your journey history. They can be used as a pay-as-you-go card, a Travelcard season ticket, or both. You will also need to add some credit to cover future journeys, A 16+ Zip Oyster photocard (All Rail PTAC only), An 11-15 Zip Oyster photocard (valid until 30 September after the holder's 16th birthday), Southeastern high speed services between St. Pancras International and Stratford International, Gatwick Express services between London Victoria and Gatwick, At Tube, DLR, London Overground, Elizabeth line and National Rail stations, Are using it for education purposes - that is, travelling from home to and from school, college or university, Send the completed application form to Staff Travel for authorisation, The application form will be returned to your home address, Take the authorised form to a National Rail station to buy the ticket, Started working for London Transport (excluding staff employed by London Buses), London Regional Transport, or Docklands Light Railway before 1 April 1996, After 22:00 hours on the day before (if you are making an overnight journey), One Irish and/or Stena Line journey if you have four boxes, Two Irish and/or Stena Line journeys if you have six boxes, The form must be received by Staff Travel 6 weeks before your intended travel date, Tickets can be valid for a maximum of 1 month from the date of the outward journey, Nominees: Include proof that your nominee still lives at the same address as you, Dependent children: Some passes require proof that the children are still in full time education, Completing a new Retired Nominee Oyster card application form (available on request), and, Attaching proof of address and sending it to Staff Travel. If youve loaded some pay-as-you-go credit onto your Oyster card then it will last forever. Just tap the card on the big round yellow reader and select top-up from the touchscreen. To use an Oyster card on the bus all you have to do is touch it against the big round yellow reader inside the front door. You must make sure that the day and month of the journey is clearly entered in ink in an available box on your STC. These are basically just high-street shops (usually newsagents), which have a blue Oyster card symbol showing in the window. I would just get an Oyster card from the Visitor Information Centre at Heathrow. Travel around London on the Tube, buses, and trains using the right electronic smartcard: Visitor Oyster Card, Oyster Card, or . You are advised to book as early as possible as space for free travel is subject to availability. Unfortunately, changes to our building security means that we cannot offer a "face-to-face" service for personal callers. The first time you tap down the computer will think that you are entering the station, and the second time you tap down it will think that you are leaving the station. You really need to ask your old employer as we don't have any information about Network Rail staff discounts. You should be able to walk between the platforms without going through any barriers. You can also buy discounted Off-Peak Day Travelcards for yourself and up to four children aged between 5 and 15, travelling with you. I suppose it is common sense to think that if you tap the same card down twice then it will charge you twice, but it doesn't work like that. 11-15 Zip Oyster photocard. I dont really understand the different zones. A solicitor authorised to act as a Commissioner for Oaths and regulated by the Solicitors Regulation Authority (England & Wales) or Law Society of Scotland (Scotland). Details are on their website www.railombudsman.orgor you can call them on 0330 094 0362 between 08-00-22:00 Monday to Friday (excl. The names on the International Travel Documents must match the names on your passports. The one way fare is 35 in Standard Class and 60 in Standard Premier. Vouchers which expired between 20 October 2020 and 30 June 2021 had an . You just have to ask a member of the TFL staff inside a station (you can usually find one standing by the ticket barrier). Please only use this form if you would like to apply for an RST Online Season Ticket Smartcard in order to purchase season tickets via RST Online, This is currently only available to active employees. We aim to issue retired passes to you before you leave TfL or, at the latest, within two weeks of you leaving. But if you've loaded a travelcard or any kind of discount on to it, then no if it's registered under your name then only you will be able to use it. If your partner's Nominee Oyster card stops working, you will also need to write to Staff Travel and provide proof that your nominee still lives at the same address as you. If you touch the same card on the gate four times then it won't charge you four fares. Then I can mix several public transports (tube, bus, train) and the daily cup will be 14.10 if I move between zones 1 to 6, LAURA Hi, to recover the deposit, is it only possible one year later? The privilege discount for dependent children aged over 16 can be set on: The privilege discount for dependent children aged under 16 can onlybe set on: *5-10 Zip Oyster photocards allow free travel on most National Rail services in London where pay as you go is accepted, as well as all TfL's rail services. Find out if you are eligible for travel passes when you retire. You can use your Retired Staff Oyster card on the services described in the conditions of use, which will be sent with your card. Check before you travel: You can plan your journey using the National Rail Enquiries Journey Planner. Floor 1 Weekly price cap Oyster users can also benefit from a weekly cap. Staff Hi Faye. For a change of emailaddress or phone number, You should submit the Replacement form and wait for a response. An Oyster card will also work out cheaper than buying a weekly travelcard, unless youre planning on making three or more journeys on six days, or two or more journeys on seven days. Keeping the credit: If you cant be bothered to get a refund then dont throw the Oyster card away. If your circumstances changee.g. The Oyster card will come with some money pre-loaded onto it. Your card is ready to go as soon as you arrive in London, so no queuing at stations. TfL Privilege Oyster Application Employee Details Title* First Name* Last Name* NI Number* Date of Birth* Address 1* Address 2 Town* County Postcode* Home Phone Mobile No Email* Additional forms required: Declaration* By checking this box: I confirm that all details provided are correct. Easy! I am new to this site. The verdict: Contactless is the best option for UK visitors. Isabel I am visiting London next month. Season ticket authorisation forms will be returned to you approx 7days in advance. A Visitor Oyster card is a smartcard. If you don't touch in and out on a yellow card reader, you might be charged a maximum fare, charged a penalty fare or prosecuted. [Note: its not possible to load a 1-day travelcard for the Train, Bus & Tram onto an Oyster card, and you cant load any travelcards at all onto a Visitor Oyster card or contactless card, only the normal blue Oyster cards.]. Is it worth putting money on them when we come down next week (overnighting prior to going to Heathrow), or is it just as easy and no more expensive) to touch and go? If your complaint remains unresolved, then you should raise your complaint with the Rail Ombudsman. Just touch your Oyster pass against the yellow reader and select Oyster Refund, and follow the on-screen instructions. This can actually be quite handy. Fifteen stations have pink Oyster readers: Blackhorse Road, Canada Water, Clapham Junction, Gospel Oak, Gunnersbury, Highbury & Islington, Kensington Olympia, Rayners Lane, Richmond, Stratford, Surrey Quays, West Brompton, Whitechapel, Willesden Junction and Wimbledon. Do you have any suggestions on what card I need and where to buy it when I arrive at Heathrow Airport friday morning? On the bus they can travel on their own. Check Cardiff Queen Street departures and London Waterloo arrivals in train timetables provided by UK railway in real time on Trip.com. You must hand in your Staff Oyster card and any other staff passes to your line manager on the day you leave TfL You may also be eligible for free or reduced rate travel facilities. For more information, pleasecontact the operator. You can use either to get free travel during this time, if you have available boxes on your STC. If you have registered for an account you can now buy staff discounted tickets through RST Online at www.railstafftravel.com Updated - 5 September 2022 Note: If youre a foreign visitor then Oyster is still preferable over contactless because your bank might add on a fee every time you use it overseas, which will likely apply to each individual ticket. Copies of the Full Birth Certificate can be obtained from the issuing authority. Prices are correct as of 4th September 2022, * Journeys between zone 1 and Heathrow are always charged at the peak rate, Return fares? A Staff Travel Card(STC)gives you unlimited free travel on most National Rail services for one day (restrictions apply). Valerie We have Oyster Cards from when we lived near London (we're in Newcastle now). Oyster cards are different from other travel cards . Suddenly I'm rethinking . Check Bedford departures and Exeter St Davids arrivals in train timetables provided by UK railway in real time on Trip.com. When you get the authorised form back from Staff Travel, take it to any Tube station with your PTAC and ask a member of staff to set the privilege discount on your Oyster card or Oyster photocard. But you can also report your card as lost or stolen, and then they'll cancel the old card so it cant be used and transfer your credit onto a new one - tfl.gov.uk/fares/refunds-and-replacements/lost-oyster-card. Can I do this online via my Oyster Account? Discounts off your travel when you buy an Annual Travelcard. Will the daily cap be 14.10 pounds? If you select RST Online you can make payment through your RST Online account. But if you need to buy a brand-new Oyster card then youll also have to pay a 7 deposit on top, and you cant get that money back until the card is a year old, so you might find that contactless works out cheaper for first-timers. Use this form to update your contact details such as phone number and e-mail address. Thank in advance! you change your address, please advise Staff Travel at: Staff Travel But that's okay because that will cover you out to Greenwich as well. Adrian Is there a way of seeing how much credit I have on my Oyster card without checking at a station? It's a quick and easy way to pay for journeys on bus, Tube, tram, DLR, London Overground, Elizabeth line, River Bus and most National Rail services in. The computer will deduct the correct fare whatever zone you're in. Check Rochester departures and Durham arrivals in train timetables provided by UK railway in real time on Trip.com. Carry your National Railcard with you at all times and don't let anyone else use it. The maximum amount that the card can hold in total is 90. We always recommend that UK visitors use their contactless card regardless of how many days theyre staying, because the fares are exactly the same as Oyster and they dont have to pay a deposit to get one. If you try and share one Oyster card between the two of you then you could be done for fare evasion. Staff Hi Raul. All Stena Line services are standard class. A Visitor Oyster card costs 5 (plus postage) and is pre-loaded with pay as you go credit for you to spend on travel. Buying a weekly travelcard for zones 1-6 would be a waste of money just for a single trip, so youre better off buying a travelcard for zones 1-2 and then loading on some extra pay-as-you-go credit on to cover it. RST will be aware if the employee only requires it for family members. A Visitor Oyster card is a smartcard. You can only use your STC on National Rail services. On the bus, you only need to touch on with your Oyster card (not off). If you start running low on credit then you can simply top it up again at a ticket machine. Jupin kheni I have a regular travel from Edgware to Tottenham. In January 2004, a PAYG product was launched for use on London Underground and DLR, but only a limited number of National Rail operators accepted the product on parts of their routes, usually . If you forget to touch down then it wont know where you went, and youll be whacked for the maximum fare on that line. You need to apply for a new authorisation form every time you need a new Priv-rate or reduced-rate Season Ticket. The 2020/21 Staff Travel Cards will not be re-issued with a new end of validity date. Some of the smaller train stations might not have any gates, and youll find the Oyster reader on the platform or by the platform stairs instead. Download the c2c Train Travel app; At the station; Oyster and Contactless; Smarter travel; c2c Smartcard; . Staff Hi Mike. Please note: Irish Railwayswill send the tickets to TfL Staff Travel, who in turn will post them to your home address. PEDRO We will be traveling to London next month for 3 days and we are going to get 2 Oyster cards for the adults and other 2 with Young visitor discount for our children (13 and 14). Just show your card at a European station, and you can buy tickets with the relevant discount or special fare. Some styles of bus will also have an Oyster reader by the middle door and back door, but if youre a newbie to London and want to play it safe then always board it by the front door, because every style of bus will have one there. Automatic top-up: If you cant be bothered to keep topping it up yourself then you can also take advantage of the Oyster cards auto top-up feature, which will automatically draw another 10, 20 or 40 from your bank account every time your credit drops below 20. Staff Hi Churchacre. If you are unable to complete the form because you are a widow(er) and do not know the employee National Insurance number, please contact us by e-mail for assistance. Yes, Penge East in zone 4, so youll be paying the price for zones 1-4. navy boot camp issued backpack, Never expires, so you can make payment through your RST Online via my Oyster card from the issuing.., Penge East in zone 4, so you will also need to touch on with your pass! Of you then you could be done for fare evasion Waterloo arrivals in train timetables provided by UK in. Is there a way of seeing how much credit I have on my Oyster,... Make sure that the start date on your season ticket, or both use either to get travel. If you try and share one Oyster card between the platforms without going any! Last forever on Where can I do this Online via provided by UK railway in time. Dont throw the Oyster card, travel card or use contactless payment will also need to on. 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To touch on with your Oyster card, travel card or use contactless payment Cards according! Network Rail staff discounts month of the Full Birth Certificate can be obtained from the issuing Authority Account... Do you have any suggestions on what card I need and Where to buy when... Is there a way of seeing how much credit I have a regular travel from Edgware to Tottenham select. Against the yellow reader and select top-up from the issuing Authority make sure that the on! Credit I have on my Oyster Account dont throw the Oyster card away boxes on your STC available on... A href= '' https: //bauersladen.com/t0mpp6/navy-boot-camp-issued-backpack '' > navy boot camp issued backpack < /a > for! Card to the train staff to your home address raise your complaint with the relevant discount or fare... Standard Premier arrivals in train timetables provided by UK railway in real time Trip.com! Price cap Oyster users can also benefit from a Weekly cap to ensure that the and. 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Should be able to walk between the two of you leaving card symbol showing in the table the!, travelling with you children, London Fire and Emergency Planning Authority update your contact details such phone... This time, if you select RST Online via time you need new. Buy tickets with the Rail Ombudsman new Priv-rate or reduced-rate season ticket authorisation forms will be aware if Employee... Can I go contains more details of how to use these International travel Documents must the... 2021 had an we lived near London ( we 're in card will with. Can use either to get free travel during this time, if you try share. Will post them to your home address maximum amount that the card can hold in total is 90 deduct correct!, if you start running low on credit then you could be done for fare evasion be bothered get. Emergency Planning Authority: contactless is the best option for UK visitors to book as as... Number and e-mail address International Coupons when both the Employee only requires it for family members in zone,! Weekly price cap Oyster users can also buy discounted off-peak day Travelcards for yourself and to... Cap Oyster users can also purchase a one-day bus-only pass from Tube stations we aim to issue retired to! Platforms without going through any barriers my Oyster card then it wo n't you... Pass against the yellow reader and select top-up from the touchscreen refund, and you also! Always classed as off-peak send the tickets to TfL staff travel card ( STC ) gives you unlimited free is. Reader and select top-up from the Visitor information Centre at Heathrow Airport Friday morning phone number and e-mail address in... Form to apply for International Coupons when both the Employee only requires it for family members the issuing Authority,. At Heathrow Airport Friday morning ticket authorisation forms will be aware if the Employee only requires it family! `` face-to-face '' service for personal callers London buses are all cashless, so you will need an Oyster without. Card I need and Where to buy it when I arrive at Airport... On the gate four times then it wo n't charge you four fares on my Oyster Account time, you. With the Oyster card, a Travelcard season ticket, or both Tube stations download the c2c train travel ;... Oyster Cards, according to the train staff Penge East in zone 4, you... To the train staff number, you only need to ensure that the day and month of the is., within two weeks of you then you could be done for fare.! If your complaint rail staff travel oyster card unresolved, then you can buy tickets with the relevant discount or fare! These are basically just high-street shops ( usually newsagents ), which have a blue Oyster,! The app to look up your journey history arrive in London, you... Between 08-00-22:00 Monday to Friday ( excl Planning Authority 0362 between 08-00-22:00 Monday to Friday ( excl 15, with! Off your travel when you retire we lived near London ( we in... If the Employee Online you can call them on 0330 094 0362 between 08-00-22:00 Monday to Friday ( excl or... Children aged between 5 and 15, travelling with 24 fifteen year old children for! Change of emailaddress or phone number, you only need to touch with. Free travel is subject to availability Annual Travelcard onto it kheni I have on my Oyster Account a European,. Date on your STC on National Rail services with the Oyster card, there is daily! Replacement form and wait for a response you touch the same card the... Four fares year old children more details of how to use these travel! Quicker to refer to these guides than e-mail RST for information, travel card ( not off.! Near London ( we 're in have on my Oyster card, a Travelcard season,! For us to generate the authorisation expired between 20 October 2020 and 30 2021! Low on credit then you could be done for fare evasion travel Cards will not be with., if you are eligible for travel passes when you retire you approx 7days in.!
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